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Posted by: whodah on Monday, March 30, 2009 - 06:22 PM
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Hello all,
We just realized that submissions were not being processed for about the last 2 months!! We apologize and will get working on them ASAP. It will take a little time to catch up, but we are on it. Luckily, no submissions were lost, they were just not being processed.
So - our apologies again, and please bare with us as we catch up on all 94 delayed submissions! 
For those interested, here are the geeky details: We recently migrated web hosts at CoralPedia.com to a faster network. In doing so, we had an IP address change. Our submission system is locked down to authenticate at the IP address level for security reasons (amongst other measures). I forgot to add the new IP address as an authorized IP address to process the tickets. So the submissions just sat there instead of going through our helpdesk system. Once the new IP was authorized, 94 submissions over the last couple of months came rolling in!
Thanks,
-Who Dah? |
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